Last updated: 25th July, 2026
At TeaQure, every order is packed fresh and shipped with care from our facility. Here’s everything you need to know about how your tea reaches you.
Where we deliver
We ship across India to all serviceable pin codes via Delhivery or Shiprocket. You can check your pin code at checkout.
Shipping charges
- Orders of ₹499 or more: FREE shipping, always.
- Orders below ₹499: a flat fee of ₹70, shown at checkout.
- Cash on Delivery: not available — we accept UPI, cards, net banking.
When your order ships
- Dispatched within [1–2] business days of payment.
- Orders on [Sundays/holidays] dispatch the next business day.
- You’ll get a tracking number by [email/SMS/WhatsApp] when it ships.
Delivery timelines
- Metro cities: 2–4 business days
- Rest of India: 4–7 business days
- Remote / North-East / J&K: 7–10 business days
These are estimates — courier delays can occur during festive peaks, weather, or regional disruptions.
Tracking your order
Track anytime on our Track Order page using your order ID and email.
If something goes wrong
- Damaged parcel: email info@teaqure.com with photos within 72 hours for a free replacement or full refund.
- Wrong address: we can change it only before dispatch — contact us immediately.
- Marked delivered but not received: check with neighbours/security, then contact us within [48 hours].
Questions?
Write to info@teaqure.com or WhatsApp – +91 99165 91648. See also our FAQ and Return & Refund Policy.