Ordering & Shipping
1. Do you ship across India?
Yes — we deliver to most pin codes across India via Delhivery or Shiprocket. Orders are dispatched within 2 business days and typically arrive in 3-7 business days.
2. Is shipping free?
Shipping is free on all orders above ₹499. Orders below that carry a flat fee of ₹70.
3. Do you offer Cash on Delivery?
No, COD is not available. Currently prepaid only — UPI, cards, net banking.
4. How do I track my order?
Use our Track Order page with your order ID and email. Tracking is also sent by email.
5. Can I cancel or modify my order?
Yes. Orders can be cancelled or modified before they are dispatched. Once shipped, orders cannot be cancelled. Please contact our support team immediately if you need assistance.
Returns & Refunds
1. What is your return policy?
Since tea is a food product, we accept returns for damaged, defective, or incorrect items reported within 72 hours with photos. Full details on our Return & Refund Policy page.
Our Teas
1. Are TeaQure teas natural?
Yes. Our blends are made from whole tea leaves, real herbs, flowers and spices, with no artificial colours or preservatives. All products are FSSAI licensed.
2. Which TeaQure teas are caffeine-free?
All our herbal tisanes: Chamomile, Peppermint, Hibiscus, Butterfly Pea Flower (Blue Tea), and DetoxaLiver. Green teas contain modest caffeine; black tea and chai contain the most.
3. Which tea should I drink for better sleep?
Chamomile is the classic bedtime tea — gently floral, caffeine-free and calming. Brew it 30–45 minutes before bed. Peppermint is another caffeine-free evening option.
What is blue tea, and does it really change colour?
Blue tea is brewed from dried butterfly pea flowers and steeps into a vivid blue cup. Add lemon and it turns purple — a natural pH reaction. It’s caffeine-free and rich in antioxidants.
What’s the difference between loose leaf and tea bags?
Same blends, different convenience. Loose leaf lets you control strength; our 25N tea bags brew a consistent cup in 3 minutes anywhere.
Brewing
1. How do I brew green tea without bitterness?
Use water at 80–85°C, steep 2–3 minutes, and don’t squeeze the bag. Boiling water and oversteeping are what make green tea bitter.
2. How do I make Kashmiri kahwa at home?
Simmer kahwa in hot water (not milk) for 3–4 minutes until golden. Finish with crushed almonds and a little honey. Never add milk to kahwa.
Wellness & Safety
1. Can your teas cure illnesses?
No – and we won’t claim they do. Our teas are crafted around herbs traditionally used to support wellness, but they are not a substitute for medical treatment. Consult your doctor for health conditions.
2. Are your teas safe during pregnancy?
Some herbs (hibiscus, for example) are commonly advised against during pregnancy or breastfeeding. Please consult your doctor before adding any herbal tea to your routine while pregnant.
3. How should I store my tea?
Keep it airtight, away from sunlight, moisture and strong odours. Properly stored, our teas stay fresh for 24 months.
4. Can children drink TeaQure teas?
Some herbal teas may be suitable for older children, while others contain herbs that may not be appropriate. We recommend consulting your pediatrician before serving herbal teas to children.